About Pittsford FCU
Pittsford Federal Credit Union has now served members for over 56 years, providing financial resources, competitive products, and world-class service. The Credit Union’s growth continues -PFCU is currently the fourth-largest Rochester Area Credit Union. At the end of 2024, our assets surpassed $529 million in assets while serving over 21,000 members and organizations.
Pittsford Federal Credit Union exists solely to provide friendly, member focused, financial services. The volunteer Board of Directors and the entire Pittsford FCU team strive to efficiently exceed member expectations while ensuring that we remain a sound, stable financial institution.
| Selected Amounts And Percentages | 2023 | 2024 |
|---|---|---|
| Return on Assets (ROA) | 0.22% | 0.37% |
| Average Cost of Funds | 1.71% | 1.92% |
| Total Operating Expenses as a Percent of Assets | 1.99% | 2.20% |
| Loan Losses as a Percent of Average Loans | 0.03% | 0.02% |
| Total Capital as a Percent of Assets | 10.98% | 11.35% |
| Undivided Earnings & Allowance for Loan Losses | $59,331,258 | $61,174,369 |
Credit Union History – Small Change and a Shoebox
When a small group of Pittsford Central School District employees got together and decided they wanted higher earnings on their savings and a source of affordable loans, the Pittsford Federal Credit Union was born. In 1968, these founders pooled their funds and launched the member-owned, not-for-profit financial cooperative.
For the first few years, the Credit Union was staffed entirely by volunteers. Funds were stored inside a shoebox in a classroom desk drawer, and all transactions were recorded by hand. Within just five years, membership grew to over one thousand members and assets topped $1 million. We are proud to say that the first paid employee of Pittsford Federal Credit Union is still providing exemplary service to members today.
Serving the Wider Community
The adoption of a community charter in 1979 marked a major turning point in the Credit Union’s history. Membership was no longer restricted to Pittsford School employees. The Credit Union began offering its products and services to anyone who lived or worked in the towns of Pittsford, Mendon or Honeoye Falls.
A Permanent Home
In 1980, the Credit Union rented its first professional space and began conducting business out of the Barn Bazaar Building in Tobey Village Office Park. Continuous increases in membership and mergers with the Singer and Nazareth College Credit Unions prompted a series of moves to larger and larger offices. In 1988, the Credit Union purchased its own building and settled into its present home at 20 Tobey Village Road.
New Products and Services
The 1990s was a decade of new product and service introductions. Along with a variety of savings account options and auto, mortgage and personal loans, the Credit Union added U.S. Savings Bonds, VISA Gold cards, signature guarantees and telephone banking to its menu of offerings. The Credit Union Web site made its debut in 1996, and online banking services were launched to wide acclaim in 1997.
A Second Branch
By 1998, after thirty years in business, the Credit Union had again outgrown its space. A second office was built in the town of Mendon, providing convenient branch banking for members. The second location would also house centralized computer hardware and systems and a new call center to handle ever-increasing call volumes.
Pittsford FCU in the New Millennium
In July 2006, a community charter expansion was approved, and membership was extended to individuals who live or work in the towns of Brighton, East Rochester, Perinton, Pittsford, Mendon, Victor, East Bloomfield, West Bloomfield, Lima, Avon, Rush or Henrietta. By the close of 2007, the Credit Union employed fifty-five people and assets exceeded $233 million. Nine years later, Pittsford Federal Credit Union closed out 2016 with forty-eight employees and reached $380 million in assets, as well as supported over seventy-five local organizations.
Adapting with the Advancement of Technology
In the age of technology, PFCU strives to keep up with the changing needs to provide the best service to members. In January of 2012, the mobile application for smart phones and tablets was released. This allowed for simpler access to account information on the go. Later that year, mobile check deposit was added as a new feature of the app. In summer of 2014, Popmoney was added to online banking; gaining the ability to pay someone through their email address or mobile phone number. ApplePay was added to the list of PFCU services in fall of 2015. This addition makes it easy to pay without even needing to open up your wallet, as your card information can be securely attached to your mobile device.
From shoebox savings to state-of-the-art technology, the Credit Union has come a long way. Growth and change will continue in the twenty-first century, as the Credit Union takes advantage of new opportunities and new technologies to respond to the changing needs of its members. The primary objective, however, will always remain the same: provide superior products and outstanding personal service to members.