How We Help to Protect You

Precautions We Take to Protect Your Accounts

Privacy Policy

Protecting your privacy is of great importance to your credit union. It is important for you to know that Pittsford FCU does not, and never will, sell names or other information about our Members to third parties. We are committed to treating your confidential information with the utmost care – whether online or in-person.

Read our Privacy Policy

Confidentiality

We have always maintained a strict confidentiality policy to protect not only your financial assets, but your personal information as well. Access to nonpublic information about you is limited to employees who need to know that information to provide products and services to you.

Password Protection

Before using any of the credit union’s online services, you will be required to develop your own personal, secret password that only you know. You, and only you, have access to your accounts via this password protection.

Virus Protection

We employ anti-virus software to protect our computer network. We recommend that you use anti-virus software as well, available anywhere computer software is sold.

Infrastructure Protection

We use several different hardware and software solutions to ensure that unauthorized users can not access our computer systems. This helps to ensure that your private information remains private.

Data Encryption

Whenever you are accessing your accounts online, your transactions and personal information are encrypted. Data Encryption is a process which transposes the information which is sent from our server to your browser into a code that cannot be understood or altered without using a “key”. The “key” deciphers the information from our server to be able to display on your browser.

The Secure Sockets Layer ensures that the data transmitted between our Members and our site has not been tampered with through the use of Message Authentication Codes (MACs). A MAC is based on the actual data itself, similar to a checksum. This provides a quick way for the receiving end to verify that the data wasn’t changed enroute. Currently there are two levels of RSA data encryption that our server will support: 40-bit and 128-bit. The use of 128-bit data encryption across the borders of the United States to foreign countries is strictly prohibited by the U.S. Department of Defense. Therefore, only 40-bit data encryption is currently available for members outside of the United States. If you live within the United States, you should be able to download or purchase a browser that supports 128-bit encryption. The Pittsford Federal Credit Union has verified that Internet Banking works with current versions of Microsoft Internet Explorer, Safari and Firefox.