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Please Note: We are performing system maintenance this evening between 5pm-7pm which may periodically impact Internet/Mobile/Telephone Banking. If you are not able to access your accounts, please try back later. We apologize for any inconvenience. Thank you and enjoy your evening. -PFCU IT Team
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Plastic Card Assistance

Report a Card Lost or Stolen

As soon as you discover that your card has been Lost or Stolen, please call:

  • 866-529-1552

Card Activation

To activate a new card before use, please call:

  • 800-631-3197

PIN Maintenance

To select or update the PIN associated with your card, please call:

  • 888-886-0083

Cardholder Services

For any other card related inquiries, please call:

  • 800-836-8010 or 585-624-7474 (select option 4 if calling after business hours.)

For International Inquiries